GIFT CARDS
FREQUENTLY ASKED QUESTIONS
Learn all about our FAQ
Find here the answers to the most frequently asked questions about our products, delivery, returns and customer service.
How can I take advantage of the "buy 2, get 1 free" offer?
Take advantage of our exceptional promotion valid on all our collections:
-Our charms
-Our Italian charms
-Our rings
-Our necklaces
-Our earrings
...and much more!
🔥 To benefit, it's simple:
🛒 Add 3 or more items to your cart
🎁 Every 3rd item (the cheapest) is automatically free!
Examples:
✔️ 3 items = 1 free
✔️ 6 items = 2 free
✔️ 9 items = 3 free
...and so on!
✅ No promo code needed: the discount is applied directly when you finalize your order.
How can I take advantage of the “-30%” offer?
This promotion is valid on the entire catalog (rings, necklaces, earrings, charms, ...) except for Italian charms:
-30% on 4 items purchased or more
🎁 BONUS: This offer can be combined with our "Buy 2 Get 1 Free" promotion!
No promo code necessary: discounts are applied automatically in your cart at checkout.
Do you deliver internationally?
Our team is available to answer your questions via our contact form or by email, using the information provided on the website.
What are the shipping times?
Processing and Shipping Times
Orders are processed and shipped within 6 to 10 business days (excluding weekends and public holidays).
Once shipped, delivery is estimated to take between 2 and 5 business days (excluding weekends and public holidays).
Delivery times may vary depending on the carrier and circumstances beyond our control (logistical delays, weather conditions, peak seasons, etc.). We cannot be held responsible for delivery delays caused by the carrier.
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the delivery of your package.

