General Conditions of Sale (GCS)

At Charms Elegance , we are committed to shipping your orders as quickly as possible and providing you with quality service. We ship worldwide, guaranteeing transparent delivery times for all areas.

Shipping times:

  • France: 8 to 10 business days
  • Europe: 8 to 10 business days
  • International: 8 to 10 business days

All our shipping times are given as an indication only and may vary depending on transport conditions and customs procedures, particularly for international shipments.

Order processing:

  • Processing time: Orders are usually shipped within 8 to 10 business days after payment confirmation.
  • Shipping costs: Shipping costs are calculated when you validate your order, depending on the destination (currently €4.60 worldwide for home delivery).

Additional information:

  • We only ship from Monday to Friday (excluding public holidays).
  • Once your order has been shipped, you will receive a confirmation email with a tracking number to follow the progress of your package in real time.
  • Any customs fees and taxes that may apply to international shipments are the responsibility of the buyer.

Important: If you choose a collection point and do not collect your parcel before the end of the collection period, it will be returned to us. In this case, the order will be refunded, excluding delivery charges .

Questions ?
If you have any questions regarding our delivery times or concerns about your order, please do not hesitate to contact us at info@charmselegance.com or visit our FAQ page.